Tropical Fruit Box

Great question! We thought you would ask and the answer is a simple and direct... yes!

Does your company provide fair wages to farmers?

How to file an Arrive Fresh Guarantee claim — what we need and how fast we move.

My fruit arrived damaged or spoiled. What do I do?

Why we ship most tropical fruit firm, and how to tell ripening from a real problem.

Is my fruit supposed to be this firm? Understanding ripeness

Deadlines for edits, swaps, address changes, and cancellations.

Can I change or cancel my order after placing it?

What to do when an item you ordered didn't arrive — and why substitutions happen.

Something is missing from my box

Pick your own combination of fruits and roots — how it works and what to know.

How do I build my own custom fruit box?

Counter or fridge? A simple guide to keeping your tropical fruit at its best.

How should I store my fruit when it arrives?

A plain-English summary of what we cover, what we don't, and how to make a claim.

What's covered by the Arrive Fresh Guarantee?

Simple steps to quickly reset your password at Tropical Fruit Box

How do I reset my Password?

A list of fruits not permitted by the California Department of Food and Agriculture

Which Fruits are Not Allowed Into California?

We are obsessed with food safety and have the certifications to prove it.

What is our food safety policy?

We scour the Tropics and the world to find the most amazing fruits and roots. Sometimes, we have the best in our own back yard.

Where does your produce come from?

Shop with peace of mind knowing that we have a freshness guarantee

What's your return policy?

You absolutely can. Reach out to our team ASAP and we'll make it happen.

Can I change what's in my box?

You baller you, you are our favorite type of Tropifruiter. Just keep this in mind.

What if I purchase multiple boxes?

What are our Customer Service Business Hours?

Anna Canning

Monica Alameda

The questions you keep asking and we keep answering over and over and over and over...

Frequently Asked Questions (FAQs)

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Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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