Our customer service business hours are Monday-Friday 9:00AM to 4:00PM Eastern Time.

While the store is open 24/7 for your convenience and we have dedicated resources at all times such as our handy AI-powered TropiFruit assistant, please note that our live TropiFruit Experts based in the U.S. are only available via Phone, Chat and to respond to e-mails during those hours.

We appreciate your business and patience and no worries, we'll take care of you, we stand by our Freshness Guarantee and our superior customer service ratings with over 10,000 hard-earned real positive reviews.

Need to reach us?

You can always e-mail [email protected], call us at (786) 758-4787 or chat with us on the site.